{{ __('Ticket sales — financial terms') }}

@php $fee = config('services.ticketing.service_fee', 1.50); $refundFee = config('services.ticketing.refund_fee', 0.50); $platform = config('services.ticketing.platform_name', 'ND-Link'); @endphp

{{ __('Version') }} 1.0 — {{ now()->format('d/m/Y') }}

{{ __('1. Scope') }}

{{ __('These terms apply to every event organiser who sells tickets via :platform. By activating paid registration for an event, you accept these terms.', ['platform' => $platform]) }}

{{ __('2. Service fee') }}

{{ __(':platform charges a service fee of €:fee per ticket sold. This fee covers payment processing, platform costs and customer support.', ['platform' => $platform, 'fee' => number_format($fee, 2, ',', '.')]) }}

  • {{ __('Organiser pays') }}: {{ __('The service fee is deducted from your payout. Buyers pay the ticket price you set.') }}
  • {{ __('Buyer pays') }}: {{ __('The service fee is added to the ticket price displayed to buyers. You receive the full ticket price.') }}

{{ __('3. Payouts') }}

{{ __('Ticket revenue is collected via Mollie and transferred to the bank account (IBAN) you provide per event. Payouts are processed within 5 business days after the event date. :platform reserves the right to withhold payment in case of disputes, chargebacks or violations of these terms.', ['platform' => $platform]) }}

{{ __('4. Refunds & cancellations') }}

{{ __('When you delete an event, :platform automatically issues full refunds to all paid buyers via Mollie. You will receive a confirmation email with a breakdown of the refunds processed.', ['platform' => $platform]) }}

  • {{ __('A refund processing fee of €:fee per refunded ticket is charged to the organiser. You will receive a Mollie payment link by email to settle this amount.', ['fee' => number_format($refundFee, 2, ',', '.')]) }}
  • {{ __('The original service fee (€:fee per ticket) is not refunded, as it covers payment processing costs already incurred.', ['fee' => number_format($fee, 2, ',', '.')]) }}
  • {{ __('Free registrations (no payment) receive a cancellation notification but no financial refund.') }}
  • {{ __('If a refund cannot be processed automatically, :platform will notify you and you are responsible for issuing the refund directly.', ['platform' => $platform]) }}

{{ __('5. Organiser responsibilities') }}

  • {{ __('Provide accurate event information (date, location, content).') }}
  • {{ __('Comply with all applicable laws, including consumer protection and VAT regulations.') }}
  • {{ __('Ensure the event takes place as described or issue full refunds.') }}
  • {{ __('Not sell more tickets than the venue capacity allows.') }}

{{ __('6. GDPR & data') }}

{{ __('Attendee names and e-mail addresses collected during registration are processed in accordance with the :platform privacy policy and may be downloaded as CSV by the organiser for event management purposes only.', ['platform' => $platform]) }}

{{ __('7. Limitation of liability') }}

{{ __(':platform is not liable for cancellations, acts of god, technical failures of third-party payment providers, or any other circumstances outside its direct control. :platform\'s liability is in all cases limited to the service fees collected for the relevant event.', ['platform' => $platform]) }}

{{ __('8. Changes') }}

{{ __(':platform may update these terms. Organisers will be notified at least 14 days before changes take effect. Continued use of the ticket sales feature constitutes acceptance of the new terms.', ['platform' => $platform]) }}

{{ __('Questions? Contact us') }} →